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Homepage
About
Why SSMT?
Member Benefits
Our Team
Athletes
Facilities
Success Stories
Community
Upcoming Events
Facebook
Instagram
Blog
Programs
Muay Thai Program (Age 13+)
Muay Thai HIIT Stations – Strength & Conditioning
Junior Muay Thai Academy
Fight Team / Elite Fight Team
Personal Training
Boxing Program
Membership
Schedule
Live Schedule
Contact
Get Started
Free Trial
Speak To A Coach
Kickstarter Program
Membership Cancellation
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Membership Cancellation
Membership Cancellation Request Form
Use this form to request cancellation of your membership!
First Name
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Last Name
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Email
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Phone
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Reason For Cancelling Your Membership
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Please select
Lack of Attendance (I wasn’t coming enough)
Relocating (I am moving to another region/town/city)
Injury (I am injured)
Location (Not convenient)
Too Expensive (Financial Reasons)
Difficulty (The workouts were too difficult)
Maternity (I am having a baby!)
Health/Personal Reasons
Additional Information
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Did Our Coaching Team Adequately Attend To Your Goals And Needs?
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Meets Beyond My Expectations
Meets My Expectations
Neither Meets My Expectations nor Does Not My Expectations
Does Not Meet My Expectations
Meets Below My Expectations
Overall, How Would You Rate Your Experience In Training With Us?
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Please select
Meets Beyond My Expectations
Meets My Expectations
Neither Meets My Expectations nor Does Not My Expectations
Does Not Meet My Expectations
Meets Below My Expectations
Would You Recommend SSMT To Family/Friends?
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Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
Acceptance
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I have read and accept the cancellation terms and conditions outlined within. To finalise your request for membership cancellation, tap the submit button below.
Cancellation Policy
Fixed Term Memberships
9.1. To cancel your membership, you must submit your cancellation request via our website at https://www.southsidemuaythai.com.au/membership-cancellation/. Verbal requests will not be accepted.
9.2. Cancellation is not permitted where membership fees are in arrears.
9.3. You must allow a minimum of 14 days' notice to cancel your membership, with all membership fees to be paid in full for a period of up to 14 days from the date of submitting your cancellation request. After the 14-day period, your membership can proceed to cancellation, by following the process outlined below, and by payment of the Cancellation Fee.
9.4. If cancellation occurs within the contracted agreement term, all fees are required to be paid in accordance with your membership obligations, unless a Cancellation Fee is paid. Payment of a Cancellation Fee will release you from all current and future contractual obligations incurred under your membership. The Cancellation Fee is determined by reference to a 50% proportion of the balance yet to be paid in relation to your unexpired membership.
9.5. Cancellation Fees will not apply if you develop an illness or sustain an injury, which prohibits you from utilising all the programs offered by SSMT. You may cancel your membership by providing a medical certificate stating that same, and as proof of your illness or injury. In this circumstance, you must allow a minimum of 14 days' notice in writing with all membership fees to be paid in full for a period of 14 days from the date of submitting your cancellation request, but after the 14-day period no additional fees will be charged.
9.6. Cancellation Fees will not apply if you relocate your ordinary place of residence to a location greater than 20 kilometres from SSMT. You may cancel your membership by providing either a driver’s licence, rates notice or rental agreement showing proof of the same. In this circumstance, you must allow a minimum of 14 days' notice in writing with all membership fees to be paid in full for a period of 14 days from the date of submitting your cancellation request, but after the 14-day period no additional fees will be charged.
Memberships Under No Fixed Term
9.7. To cancel your membership, you must submit your cancellation request via our website at https://www.southsidemuaythai.com.au/membership-cancellation/. Verbal requests will not be accepted.
9.8. Cancellation is not permitted where membership fees are in arrears.
9.9. Memberships under no fixed term expire only on midnight, 14 days from the date a written notice is received by SSMT, being an undefined period from the start date of your membership. This means that you must allow a minimum of 14 days' notice to cancel your membership, with all membership fees to be paid in full for a period of up to 14 days from the date of submitting your cancellation request. After the 14-day period, your membership will no longer be active, and no additional fees will be charged.
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